Alton brings expert advisory services to airlines as they tackle their most challenging commercial, financial, and operational issues. We are global in nature and have advised clients in every world region, from start-ups to the largest carriers, low cost to full service service, across passenger and cargo markets.
We bring airline clients excellence in commercial, customer experience, and cost and operational efficiencies – and have delivered on large transformations and restructurings.
In addition to airlines, we have advised other stakeholders including investors and governments, and performed due-diligence exercises for notable investors.
Our trusted consultants bring extensive tenures from the airline industry, permitting value to be delivered to clients from day one. We deliver insights with agility that produce tangible and sustainable benefits for our clients.
Strategic business plans | Strategy and business planning for a broad range of aircraft operators, from full-service legacy airlines to ultra low cost carriers, as well as cargo carriers, charter operators, and niche service providers. Clients include both existing and new-to-market players, with services ranging from market assessment and forecasts, capability assessment and recommendations, as well as start-up business planning. |
Restructuring, turnaround plans and transformations | Alton has significant experience in helping in the turnaround and restructuring of airlines. Our capabilities in reviewing and developing turnaround business plans, forecasting the market, and keen understanding of the competitive landscape are invaluable to airlines looking to restructure and transform in a challenging and fast-evolving macroeconomic and competitive environment. |
Due diligence and investment support | Alton’s team of seasoned airline professionals provides comprehensive commercial and technical due diligence support associated with airline commercial strategy, operational integrity, and business plan validation. |
Fleet selection and network design | Supported by a team with deep airline and aircraft expertise, together with proprietary models, Alton provides holistic solutions to airlines’ commercial and operational planning requirements, from network and schedule design to fleet selection and sourcing. |
ESG strategy | Alton supports the development and implementation of ESG strategies and initiatives for airlines. Leveraging the many years of experience from our global team of seasoned airline professionals, we have helped our clients to understand and navigate the push to become responsible industry stalwarts. |
Optimization of commercial functions | Leveraging the experience of our airline professionals, consulting experts, proprietary models, and market intelligence, Alton performs initial diagnostics of all airline commercial aspects. Our benchmarking and capabilities assessment frequently forms the basis for the design and implementation of solutions that improve and optimize the commercial functions of our clients. |
Digital-first customer experience strategy development plans and transformations | Alton’s extensive experience across the aviation value chain allows us to draw lessons from a range of stakeholders in the development of a best-in-class customer experience strategy. We also draw on case studies from outside the industry, helping airlines to formulate and implement digital-first customer journey maps. |
Big Data driven analytics and personalization | With our expertise in quantitative, data-driven analytics, and that of our partners, Alton supports airlines to leverage the increasing amounts of data available to develop quantitatively-driven personalized experiences for customers. |
Operational efficiency improvement | Leveraging the results of the quantitative operational performance benchmarking and/or qualitative assessment, Alton performs comprehensive gap and root cause analysis to determine the specific recommendations and best practices that can be adopted to achieve best-in-class operational efficiency and performance. |
Structural cost improvement | Alton can use its proprietary market intelligence database to perform cost benchmarking against other comparable airlines across the globe, to determine areas of focus for cost reduction and transformation. Thereafter, Alton can support airlines by developing tailored sourcing strategies to improve procurement spend and processes, as well as recommend best practices to help optimize cost for the airline |
Organizational design and transformation | Using practices implemented from best-in-class airlines around the world and our deep airline advisory experience, Alton benchmarks and identifies areas of opportunities relating to organizational design and governance. Areas such as the number of levels and spans of control, determination of staffing requirements, role charter definitions, etc. are covered. |
Implementation and change management | Alton has significant experience in implementing solutions for the our clients. As part of our implementation services, Alton stands up program management offices to help implement commercial, financial, and operational improvement plans, and larger transformation plans. Our suppot includes the necessary project management, mentoring, and coaching in order to ensure visible and sustainable change to bottom-line results. |
What We Do
What We Do
Strategy and Business Planning
Commercial and Customer Experience
Cost and Operational Efficiency
Strategy and Business Planning
Strategic business plans | Strategy and business planning for a broad range of aircraft operators, from full-service legacy airlines to ultra low cost carriers, as well as cargo carriers, charter operators, and niche service providers. Clients include both existing and new-to-market players, with services ranging from market assessment and forecasts, capability assessment and recommendations, as well as start-up business planning. |
Restructuring, turnaround plans and transformations | Alton has significant experience in helping in the turnaround and restructuring of airlines. Our capabilities in reviewing and developing turnaround business plans, forecasting the market, and keen understanding of the competitive landscape are invaluable to airlines looking to restructure and transform in a challenging and fast-evolving macroeconomic and competitive environment. |
Due diligence and investment support | Alton’s team of seasoned airline professionals provides comprehensive commercial and technical due diligence support associated with airline commercial strategy, operational integrity, and business plan validation. |
Fleet selection and network design | Supported by a team with deep airline and aircraft expertise, together with proprietary models, Alton provides holistic solutions to airlines’ commercial and operational planning requirements, from network and schedule design to fleet selection and sourcing. |
ESG strategy | Alton supports the development and implementation of ESG strategies and initiatives for airlines. Leveraging the many years of experience from our global team of seasoned airline professionals, we have helped our clients to understand and navigate the push to become responsible industry stalwarts. |
Commercial and Customer Experience
Optimization of commercial functions | Leveraging the experience of our airline professionals, consulting experts, proprietary models, and market intelligence, Alton performs initial diagnostics of all airline commercial aspects. Our benchmarking and capabilities assessment frequently forms the basis for the design and implementation of solutions that improve and optimize the commercial functions of our clients. |
Digital-first customer experience strategy development plans and transformations | Alton’s extensive experience across the aviation value chain allows us to draw lessons from a range of stakeholders in the development of a best-in-class customer experience strategy. We also draw on case studies from outside the industry, helping airlines to formulate and implement digital-first customer journey maps. |
Big Data driven analytics and personalization | With our expertise in quantitative, data-driven analytics, and that of our partners, Alton supports airlines to leverage the increasing amounts of data available to develop quantitatively-driven personalized experiences for customers. |
Cost and Operational Efficiency
Operational efficiency improvement | Leveraging the results of the quantitative operational performance benchmarking and/or qualitative assessment, Alton performs comprehensive gap and root cause analysis to determine the specific recommendations and best practices that can be adopted to achieve best-in-class operational efficiency and performance. |
Structural cost improvement | Alton can use its proprietary market intelligence database to perform cost benchmarking against other comparable airlines across the globe, to determine areas of focus for cost reduction and transformation. Thereafter, Alton can support airlines by developing tailored sourcing strategies to improve procurement spend and processes, as well as recommend best practices to help optimize cost for the airline |
Organizational design and transformation | Using practices implemented from best-in-class airlines around the world and our deep airline advisory experience, Alton benchmarks and identifies areas of opportunities relating to organizational design and governance. Areas such as the number of levels and spans of control, determination of staffing requirements, role charter definitions, etc. are covered. |
Implementation and change management | Alton has significant experience in implementing solutions for the our clients. As part of our implementation services, Alton stands up program management offices to help implement commercial, financial, and operational improvement plans, and larger transformation plans. Our suppot includes the necessary project management, mentoring, and coaching in order to ensure visible and sustainable change to bottom-line results. |
Strategy and Business Planning
Alton provides a full suite of strategy and business planning services to support airline turnaround plans and transformations, start-up planning, spin-offs of profit center divisions (e.g., maintenance and engineering, cargo, ground handling, etc.), and network, fleet planning, and aircraft financing decisions.
| Core Services | Description |
Strategic business plans | Strategy and business planning for a broad range of aircraft operators, from full-service legacy airlines to ultra low cost carriers, as well as cargo carriers, charter operators, and niche service providers. Clients include both existing and new-to-market players, with services ranging from market assessment and forecasts, capability assessment and recommendations, as well as start-up business planning. |
Restructuring, turnaround plans and transformations | Alton has significant experience in helping in the turnaround and restructuring of airlines. Our capabilities in reviewing and developing turnaround business plans, forecasting the market, and keen understanding of the competitive landscape are invaluable to airlines looking to restructure and transform in a challenging and fast-evolving macroeconomic and competitive environment. |
Due diligence and investment support | Alton’s team of seasoned airline professionals provides comprehensive commercial and technical due diligence support associated with airline commercial strategy, operational integrity, and business plan validation. |
Fleet selection and network design | Supported by a team with deep airline and aircraft expertise, together with proprietary models, Alton provides holistic solutions to airlines’ commercial and operational planning requirements, from network and schedule design to fleet selection and sourcing. |
ESG strategy | Alton supports the development and implementation of ESG strategies and initiatives for airlines. Leveraging the many years of experience from our global team of seasoned airline professionals, we have helped our clients to understand and navigate the push to become responsible industry stalwarts. |
Commercial and Customer Experience
With our significant expertise in the commercial, operations, and technology space, Alton diagnoses airline capabilities, and also helps design and implement their digital transformation efforts.
| Core Services | Description |
Optimization of commercial functions | Leveraging the experience of our airline professionals, consulting experts, proprietary models, and market intelligence, Alton performs initial diagnostics of all airline commercial aspects. Our benchmarking and capabilities assessment frequently forms the basis for the design and implementation of solutions that improve and optimize the commercial functions of our clients. |
Digital-first customer experience strategy development plans and transformations | Alton’s extensive experience across the aviation value chain allows us to draw lessons from a range of stakeholders in the development of a best-in-class customer experience strategy. We also draw on case studies from outside the industry, helping airlines to formulate and implement digital-first customer journey maps. |
Big Data driven analytics and personalization | With our expertise in quantitative, data-driven analytics, and that of our partners, Alton supports airlines to leverage the increasing amounts of data available to develop quantitatively-driven personalized experiences for customers. |
Cost and Operational Efficiency
Alton provides an end-to-end suite of services to help airlines in achieving improved efficiency, robustness, and reliability in their operations. We leverage proprietary databases and methodologies to help airlines in performance benchmarking across commercial, operational, and financial disciplines.
| Core Services | Description |
Operational efficiency improvement | Leveraging the results of the quantitative operational performance benchmarking and/or qualitative assessment, Alton performs comprehensive gap and root cause analysis to determine the specific recommendations and best practices that can be adopted to achieve best-in-class operational efficiency and performance. |
Structural cost improvement | Alton can use its proprietary market intelligence database to perform cost benchmarking against other comparable airlines across the globe, to determine areas of focus for cost reduction and transformation. Thereafter, Alton can support airlines by developing tailored sourcing strategies to improve procurement spend and processes, as well as recommend best practices to help optimize cost for the airline |
Organizational design and transformation | Using practices implemented from best-in-class airlines around the world and our deep airline advisory experience, Alton benchmarks and identifies areas of opportunities relating to organizational design and governance. Areas such as the number of levels and spans of control, determination of staffing requirements, role charter definitions, etc. are covered. |
Implementation and change management | Alton has significant experience in implementing solutions for the our clients. As part of our implementation services, Alton stands up program management offices to help implement commercial, financial, and operational improvement plans, and larger transformation plans. Our suppot includes the necessary project management, mentoring, and coaching in order to ensure visible and sustainable change to bottom-line results. |
