Based in Alton's New York Office, James is an experienced aviation professional with consulting and practical airline experience. He started his career at American Airlines in Revenue Management before taking on various roles at United Airlines in Flight Operations and Airport Operations. At both airlines, James led numerous projects and data-focused initiatives aimed at improving operational efficiency and enhancing the customer experience.
Complementary to his airline experience, James has also worked in management consulting. While working for Kearney, a global management consulting firm, James provided strategic guidance to transportation and aviation clients, leveraging his industry knowledge and analytical skillset to drive impactful solutions.
James holds a bachelor’s degree from Purdue University and an MBA with concentrations in operations and consulting from Emory University's Goizueta Business School.